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Safeture Gold Partner

Travel With Peace of Mind With Asia’s Leading Assistance Company

Our core services

EMA Global is a medically driven integrated assistance company led by aero-medicine specialists providing world-class medical evacuation and repatriation services. We are the first EURAMI-certified provider in Asia and since our founding in 1991, we have grown our service offerings to include Medical and Travel Assistance Services, Roadside Assistance, Home Care Services, and Medical Concierge Services.

Our offices and 24/7 Assistance Centres are strategically located in Singapore, Kuala Lumpur, Manila, Bangkok, and Hong Kong. Through our global network of more than 200 assistance partners and 39,000 medical facilities as well as our very own EMA WeCare Case Management Portal, we provide our clients with 24/7 worldwide assistance.

24/7 Assistance Services

Medical Assistance

Pre-trip medical advice and consultation, referrals and admissions assistance, medical evacuation and repatriation

Home Health Assistance & Telemedicine

24/7 doctor on call via phone and video call, doctor house-call visits, delivery of medication

Security Assistance

Pre-trip security advice, situation updates, security evacuation and repatriation

Travel Assistance

Legal referrals, translation and interpreter services, transportation and accommodation, return of minor children

Roadside Assistance

Emergency repair and towing services, mobile maintenance, onward journey arrangements

Home Assistance

Emergency and general repairs, arrangement of service providers

Other Services

Outsourced Contact Center Services

Medical call center services for medical facilities and insurance providers, WeCare appointment management system, hosted PBX telephony solutions

Occupational Health & Consulting

Health and wellness, occupational health, onsite medical care and topside support, medical consulting

Extended Warranty Services

Repair services, coordination of replacement

About EMA Global

EMA Global is a leading integrated assistance company in Asia. Founded in 1991, we’re specialists in providing world-class medical evacuation and repatriation services.

When it comes to medical personnel, every member of our staff is handpicked with a focus on excellent track records, experience, and professionalism. To keep them up-to-date, we perform rigorous recurrent training and frequent familiarisation assessments.

Visit the company’s website for more information about EMA Global. 

Find out more about how you can protect your people wherever they are with the help of EMA Global and Safeture. Send us your details and we'll be in touch.

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