Welches sind die Kriterien für den Abgleich zwischen Nutzern der Plattform und Reisenden in der Buchung?

The default way of matching a traveler in a PNR (Passenger Name Record) to an existing user in Safeture is firstly through email and secondly through the phone number. If the email and phone number fields are empty in either the PNR or in the platform, we will try to match based on the user’s first name or last name.