Übersicht
The dashboard gives you a quick overview of your current risk situation and highlights any potential threats to your own or your clients’ organizations. This dashboard shows you risk information for a single account at a time. If you are administrating multiple accounts, you can quickly switch account views with the Account Selector. Read more about it below.
As an administrator, the dashboard allows you to identify potential threats that require you to act quickly (such as ongoing emergencies), assets near incidents, missed scheduled check-ins, travelers in risk zones, and more.
Are you a Safeture partner managing the safety of multiple client accounts? Then the Partner Dashboard offers a great alternative to the regular dashboard, presenting you with aggregated risk information for selected clients at once.
See the Dashboard in action:
Account Selector
When managing several accounts simultaneously, the Account Select function lets you quickly switch views for different accounts. This function can be found at the top right of the Web Portal on all modules.
Subscription widget
The subscription widget gives you information on the number of active users compared to the number of purchased user licenses for all your account’s different subscriptions. An account can have multiple subscriptions to separate the different user types within the account. For example, you might have an account with one individual subscription containing all your app users, another subscription with your facility contacts, and a third with your users coming into the system through a travel booking (PNR).
Every subscription has a unique ID that can be used to register an account in the mobile app. https://safeture.com/wp-content/uploads/sites/11/2023/08/Alles-was-Sie-uber-Risikomanagement-auf-Reisen-wissen-sollten.pdf to see a guide on how. The different subscriptions might also have different default settings so that the Safeture system will work differently for different subscriptions.
The widget also specifies your subscription type, which can be, for example, “fixed” for your app subscriptions, meaning that you have fixed usage, as opposed to “per-trip” usage or other more limited types of app usage subscriptions. A contact subscription contains facility contacts, which do not have access to the mobile app and therefore have more limited capabilities in the platform.
User overview widget
The user overview widget contains a list of the number of users with different states – such as currently traveling, etcetera. This intends to give you a quick overview your people are and if there are any risks you need to act upon.
- Traveling and Home: The User Overview widget presents data on the number of people you have traveling and the number of people located in their home country, which is automatically detected or defined manually.
- New arrivals: The widget also shows you any employees who have arrived in a new country within the last 24 hours to let you reach out to those with any travel advice or safety recommendations.
- Emergencies: In the same widget, you find the number of ongoing emergencies. Emergency mode is initiated when an end-user presses the emergency button in the mobile app, which the system will inform the administrator of.
- Newly registered: The User Overview widget also contains the number of users that registered and logged in to the mobile app during the past week.
User Details
Next to the number of employees for most headings, you will find a green button with the text “show.” Clicking on that will expand the section and show you the exact names of the users represented by the number. Click the user name to access that user’s profile details, including information on that specific user, such as their current location, upcoming travel bookings, etcetera.
Latest alerts
This widget provides you with a feed with all the alerts published in the past 24 hours globally.
If you like, you can select specific countries that you want to display alerts from. This can be done by clicking the green link with the text “in selected countries.”
Alert details
When clicking on an alert, you will have access to in-depth information on the time and date of the incident, the severity, risk category, together with general advice. On the Alert page, you also have access to a Message All Affected button that lets you initiate your incident response and communicate with the relevant users.
Emergencies widget
If an end-user presses the emergency button in the Safeture mobile application, a new widget will appear on the Dashboard, presenting information about the emergency. The resolve button allows you to view details about the user and mark the emergency as resolved.
If you click the button “Resolve” you will be shown the user’s profile details, including the last location report, last contact with the app, and information on when the emergency was initiated. From this view, you can also start your emergency response and communicate with the user.
Emergencies will remain in the widget until it has been resolved by an admin, which is handled by clicking resolve from the profile details page.
After being resolved, the emergency will show in the log for that user, both on his/her profile details and in the log found in the Security Overview:
Chats widget
In the chats widget, you can see the number of chats with and without unread messages. It lets you detect any missed ones you need to read up on. Click the green top-right button to start a completely new chat or one-way message inside the Communication Module.
The chats function can only be accessed by an administrator in the Web Portal.
Assets near alerts
Users near high-risk alerts
If any user is located within the impact radius of a recent high-risk incident, information with the names of those affected will appear in this widget on the Dashboard. The “Message” button allows you to communicate with them to ensure their safety quickly.
You can read more about the incident by clicking the alert’s title.
Note: The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process.
Facilities near high-risk alerts
This widget lists all facilities with a recent high-risk incident nearby. Once again, you are given the opportunity to read more about the incident and message the facility contacts listed for that facility.
You can read more about the incident by clicking the alert’s title.
Users in high-risk countries
If any user is located within the boarders of a country with an overall risk level of high, information with the names of those affected will appear in this widget on the Dashboard. The “Message” button allows you to communicate with them to ensure their safety quickly.
Note: The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process.
Updated risk assessments widget
Here, you’ll find information on changes to any risk level, both increases and decreases, during the last seven days. You can also download a full list of risk levels for all countries as an Excel file.
You can edit a country’s overall risk level yourself in the Content Module. If doing so, the change will appear in this widget. https://safeture.com/wp-content/uploads/sites/11/2023/08/Alles-was-Sie-uber-Risikomanagement-auf-Reisen-wissen-sollten.pdf to read more about how to edit risk levels.
High-risk travel bookings widget
In this widget, you will find the total number and full list of people with travel bookings to countries with risk levels currently considered high or critical, i.e., the top two risk levels on the scale. The threshold for the severity of risks displayed here is set by default to high, but this can be re-configured on an account level as a part of the onboarding process.
By clicking on a displayed user name, you will be shown that person’s travel booking details for that specific high-risk trip:
Check-ins
Missed scheduled check-ins widget
What are Scheduled Check-ins?
Scheduled check-in is a Safeture feature that lets administrators automate the process of ensuring that their people are safe.
With scheduled check-ins, you can set time intervals in the web portal when you want end-users to report their location through the Safeture app manually. The system will remind end-users of an upcoming check-in, and a missed check-in will trigger notifications to selected administrators if they have subscribed to those email send-outs.
A separate widget will appear on the Dashboard when the deadline for a check-in request has been missed. It features the option to either read more or message that employee directly.
Note: This functionality is an add-on to the standard Safeture Platform.
Manual check-ins widget
This widget lists the last 20 location reports manually added by end-users within the past two weeks. A manual location report is sent when the end-user clicks the yellow check-in button located on the home page of the Safeture mobile app.
Click on the user name to access their profile details page with more information on their location.
Reported “I’m OK” widget
Here, you’ll find a list of all employees that have reported “I’m OK” in response to a medium or high-risk alert, together with information on the incident.
Read more about the incident by clicking on the alert’s title. By clicking on the end-user’s name, you will be shown that person’s user profile, containing different kinds of information such as their current location, upcoming travel bookings, and so on.
https://safeture.com/wp-content/uploads/sites/11/2023/08/Alles-was-Sie-uber-Risikomanagement-auf-Reisen-wissen-sollten.pdf to see how to report I’m OK for an alert in the mobile app.
