Travel With Peace of Mind With Asia’s Leading Assistance Company
Our core services
EMA Global is a medically driven integrated assistance company led by aero-medicine specialists providing world-class medical evacuation and repatriation services. We are the first EURAMI-certified provider in Asia and since our founding in 1991, we have grown our service offerings to include Medical and Travel Assistance Services, Roadside Assistance, Home Care Services, and Medical Concierge Services.
Our offices and 24/7 Assistance Centres are strategically located in Singapore, Kuala Lumpur, Manila, Bangkok, and Hong Kong. Through our global network of more than 200 assistance partners and 39,000 medical facilities as well as our very own EMA WeCare Case Management Portal, we provide our clients with 24/7 worldwide assistance.
24/7 Assistance Services
Medical Assistance
Pre-trip medical advice and consultation, referrals and admissions assistance, medical evacuation and repatriation
Home Health Assistance & Telemedicine
24/7 doctor on call via phone and video call, doctor house-call visits, delivery of medication
Security Assistance
Pre-trip security advice, situation updates, security evacuation and repatriation
Travel Assistance
Legal referrals, translation and interpreter services, transportation and accommodation, return of minor children
Roadside Assistance
Emergency repair and towing services, mobile maintenance, onward journey arrangements
Home Assistance
Emergency and general repairs, arrangement of service providers
Other Services
Outsourced Contact Center Services
Medical call center services for medical facilities and insurance providers, WeCare appointment management system, hosted PBX telephony solutions
Occupational Health & Consulting
Health and wellness, occupational health, onsite medical care and topside support, medical consulting
Extended Warranty Services
Repair services, coordination of replacement
About EMA Global
EMA Global is a leading integrated assistance company in Asia. Founded in 1991, we’re specialists in providing world-class medical evacuation and repatriation services.
When it comes to medical personnel, every member of our staff is handpicked with a focus on excellent track records, experience, and professionalism. To keep them up-to-date, we perform rigorous recurrent training and frequent familiarisation assessments.
Visit the company’s website for more information about EMA Global.
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