Resources/Product Updates/ Latest Product Updates
Latest Product Updates
February 2023
Enhanced editing of the country information.
Release date: 2023-02-14
To clearly distinguish the original Country Information from any potential additions, we have decided to remove the possibility of editing individual information sections. However, you can now add additional information in two new information tabs.
So, instead of editing the original information, we allow Admins to complement the existing information through two new tabs:
- Additional Info tab: For partner admins, who are managing the safety of one or more client/-s, you will see this new tab in the Country Editor of the Web Portal. Note that the information added in this tab will be displayed for all users connected to all your clients’ accounts.
- My Organisation Info tab: Admins who are administrating users related to a single account will see this new tab in the Country Editor of the Web Portal. The information added here will only be visible for the users connected to that specific account.
Hide/show existing information sections
There are also possibilities for you to hide individual sections of information in the Country Editor. Note that a Client Admin will not be able to hide information added by a Partner Admin. The Partner Admin, on the other hand, can hide sections of information on both a partner and client level.
January 2023
Automatically assign users to groups based on a custom SSO field.
Release date: 2023-01-24
What is Single Sign-On?
Single Sign-On means using your existing company user login credentials to external platforms like Safeture. In other words, all of the user credentials are owned and controlled by you, which makes the login experience smooth for all users. You use your existing company username and password to log in to Safeture, and the username can even be pre-populated for a smoother login process.
Stop wasting time manually adding users to groups.
The Safeture Platform supports manually assigning users to groups to create user hierarchies and give Admins access to specific groups.
To give further automated options for this process, we have enabled you to set group belonging using a pre-defined parameter received after a successful SSO login attempt via an external identity provider.
Note that if the group values for a user are changed between sequential logins, the group should be updated, even if it was previously already set.
Subscribe to Safeture's Product Update Newsletters straight from the Web Portal.
Release date: 2023-01-24
Now you can subscribe to the Safeture Product Update Newsletters from the Web Portal to ensure you are up-to-date with all the new platform features and functionality. The product update send-outs contain information on the latest, most relevant improvements to the Safeture Platform.
You can subscribe to the Safeture Newsletters from these parts of the Web Portal:
User Settings
Click on your user name and settings in the top-right corner of the portal. You will now find the Safeture Product Update Newsletter subscription option when scrolling down on that page. If you are a Safeture Partner and wish your client gets this information, please educate them on these subscription options.
Terms of Service
During your first log-in to the Web Portal, or when the terms have been updated, you will be asked to agree to Safeture’s terms of service. In this view, you will now also be able to sign-up for the product update information simultaneously.
December 2022
New Analytics Module
Release date: 2022-12-19
The new Analytics Module contains all the data you need for Travel, Risk, and Crisis Management. With the anonymized Analytics data, you will get a better understanding of your historical threat exposure, emergency response, travel patterns, and platform usage.
We have categorized all the data views into the following four categories: Alerts, Assistance, Travels, and Usage, to give you a more comprehensive overview of the data.
The loading speed of the data has been an important focus for this new version of the Analytics Module, resulting in great improvements in that aspect. Also, it has an account and group filter so that partners managing the safety of multiple clients can easily view an aggregated view of the data for all accounts at once.
November 2022
Web Portal Tutorials
Release date: 2022-11-15
To support your platform usage, we just launched tutorials on how to do certain tasks in the web portal. You will find the Help Center when clicking the question mark icon at the bottom-left corner of the web portal interface. The tutorial categories are the following:
- Product Updates (short information on the latest produce updates)
- Set-up Guides (guides on how to get started with Safeture)
- Step-by-step Guides (Guides on how to use the platform)
- Share your Feedback (Share what you think of the Safeture platform and come with any feature requests)
Relevant travelbooking in spreadsheet attached to "Personnel in incident" email
Release date: 2022-11-08
Train booking integration via CWT & AMEX
Release date: 2022-11-08
October 2022
Additional system languages:
Japanese, Portuguese & Simplified Chinese
Release date: 2022-10-18
The Safeture platform now supports three additional system languages – Japanese, Portuguese, and Chinese (simplified) – for you to view the platform in the language of your choice. This means that you will be able to access the platform in any of the following languages:
- en – English
- fi – Finish
- sv – Swedish
- de – German
- es – Spanish
- fr – French
- pt – Portuguese
- ja – Japanese
- zh – Chinese (Simplified)
The list of system languages above applies to the platform’s static text, such as page headings, button text, etcetera. For dynamic text like alerts, country names, country information, medical information, and covid-19 data, Safeture uses machine translation with an even longer list of supported languages.
How to change language settings in the web portal?
Change your language settings by clicking the user name at the top right corner of the web portal, navigate to your language settings and select the language of your choice in the drop-down. If you wish to translate the dynamic text, please enable machine translation.
Updated alert icons
Release date: 2022-10-18
Six of the alert category icons have been updated to better illustrate their meaning. The icons have been changed for the following categories: earthquake, service failure, volcano, labor action, politics and crime.
Support for train booking integration via three new TMCs
Release date: 2022-10-18
Safeture now offers support for train bookings for the following TMCs: Berg Hansen, CTrip, and Diversity.
Safeture can also integrate train bookings from Amadeus, Sabre, Egencia, TravelPerk, and Midoco, as before.
Information on the end-user's privacy settings
Release date: 2022-10-18
Support for train bookings via Traxo
Release date: 2022-10-11
For everyone with Traxo email parsing enabled for their account, you can now integrate train bookings through the same solution.
The supported providers for train bookings are:
- Amtrak
- Deutsche Bahn
- East Coast
- Eurostar
- GWR
- Italo
- NS International
- Rail Europe
- Renfe
- Russian Railways
- SBB Rail Service
- ScotRail
- SNCB
- SNCF
- Taiwan High Speed Rail Corporation Thalys
- Thetrainline.com
- Trenitalia
- VIA Rail Canada
- VR Rail
App installation information in spreadsheet for travel segments
Release date: 2022-10-11
In the Travel Data Module of the Safeture Web Portal you find a a section called Segment Overview, which takes you to a list of all your individual itinerary items. From here, it is possible to view, and export, both upcoming and past travel segments.
To provide Administrators with insight into which users, within any of these segments, that have downloaded the Safeture mobile app and which have not, we have added a new column to the spreadsheet. When downloading the segment overview list, either as a CSV or XLSX file, you will find a new field called “App installed”, which can be set to either true or false.
September 2022
Email parsing error notifications
Safeture provides an option to integrate travel booking data by sending booking confirmations to a dedicated email address. These emails will automatically be parsed through a third-party parsing solution, Traxo, to retrieve both booking and traveler data.
Safeture has now added new error notifications to the parsing process to prevent a failed email parsing attempt from going unnoticed. Safeture performs a check, and if any of the parsed travel data is incorrect, both the user sending the parsing email and the administrators for that account will get an error notification email. This email contains information presenting the cause of the error so that it can be corrected.
August 2022
Chats widget in Partner Dashboard
A new widget has been added to the Partner Dashboard, providing administrators with a complete overview of all ongoing chats for selected accounts.
The list of chats is ordered based on activity, where the chats with the latest activity are found at the top. Clicking on a chat will open up the Communication Module and automatically select the corresponding account. The chats will remain in the widget until archived.
Risk trip warning emails for Normal Administrators
As of today, so-called “Normal Administrators” are able to subscribe to the risk trip emails. Normal Administrators have access to certain users within a group or country and have more limited capabilities than Super Administrators. Before this update, only Super Administrators have been able to receive these notifications.
When subscribing to this send-out, you will receive warnings for high-risk trips that have been booked for any user that you have access to in the system. The email is sent once a day and contains all high-risk trips received in the last 24 hours.
June 2022
User Interface Improvements
To improve your user experience, we have made some changes to the user interface of the web portal. The following sectionsof the platform are impacted:
- Invite and import users
- Scheduled check-ins
- Message traveling users
- Custom alerts Invite and import facilities
Partner Dashboard
Release date: 2022-06-21
Facility Clustering
Release date: 2022-06-21
To give a better user experience when displaying many facilities on the Security Overview, an option to cluster facility icons has been added.
To enable clustering, select any of the first three options in the menu. Note that Facilities will not be clustered by country/region – this option is only valid for end-user locations.
May 2022
Integration to CAP Worldwide Serviced Apartments
Chat Invitation Translation Options
April 2022
Display of train bookings in the Safeture Mobile Application.
Location timestamp added to email: "Personnel in incident region"
To provide administrators with more information about the user when an alert has been published near him/her, we have added a column called Last location report to the “Personnel in Incident Region” email.
This part of the email contains a timestamp of when the last known location report was received from the end user’s mobile application, together with the time zone.
New alerts
Release date: 2022-04-26
Recently, we have begun a journey towards strengthening our risk intelligence, starting with our alerts. For this release, we have increased the number of risk categories, going from 10 to 21 categories.
March 2022
Updated high-risk widgets in Dashboard
Release date: 2022-03-22
We have updated the widgets containing information on high-risk incidents and users/facilities potentially at risk. The new design gives a clearer overview and makes sure the dashboard is not flooded with too much information at once, for example during large-scale incidents with numerous published alerts at once.
For this update, we have distinguished the users that are near high-risk incidents from those who are in high-risk countries by displaying them in two separate widgets. There is also another widget of facilities near a high-risk incidents.
Updated terminology in the Web Portal
Some of the Web Portal’s terms have been changed to improve the consistency in terminology across the platform. Below you see some examples:
- “Personnel” has been changed to “User.”
- “Incidents” has been changed to “Alerts.”
- “Regions” has been changed to “Countries.”
Support for Train Bookings
Release date: 2022-03-08
The platform now supports train bookings in the system, increasing coverage of traveling users.
Safeture now adds support for train bookings via several integrated sources such as Amadeus, Sabre, Egencia, TravelPerk and Midoco. Currently 32000 train stations are added to the system.
February 2022
Enhanced Travel Data Module
Release date: 2022-02-22
Midoco Integration
December 2021
New Communication Module
Release date: 2021-12-01
Introducing a completely new Messaging Module that takes your mass communication to the next level. When an incident occurs, time is precious. Therefore, we have
put usability in focus for you to quickly get your message
through to the right group of people. In the Web Portal, we
have added four new submenus to the messaging module for
you to immediately get started with your desired action.
Alerts sent through email
Release date: 2021-12-21
You can now choose to have traveling users receive alerts via email. The email is triggered for any users – both end-users with the Safeture Mobile Application installed and traveling users added to the platform via a PNR (Passenger Name Record).
Email of risk level changes
Release date: 2021-12-21
Whenever a risk level changes in the Safeture Platform, the system can send out notifications via email to different users. Note: risk level changes include both increases and decreases of risk levels.
October 2021
Foldable Menu
Release date: 2021-10-26
Notification of changed risk level
Release date: 2021-10-26
New Dashboard Widget: You can now find information on any risk level changes during the last 7 days displayed on the Dashboard. It lists countries with either an increased or decreased overall risk level.
Daily Dashboard Email: A new section in the Dashboard email with the latest country risk level changes from the last 7 days.
User tags
Release date: 2021-10-26
Discover the flexibility with the new User Tags that let you filter your employees and target your communication to the right group of employees in an instant.
Assign tags based on common denominators such as department, country, role, etc. to better segment your employees. Search for or filter your employees on the User List or Security Overview Map based on common tags. Target specific, more narrow groups of employees with your communication.
