Alerts sent through email


You can have traveling users receive alerts via email. The email is triggered for any users – both end-users with the Safeture Mobile Application installed and traveling users added to the platform via a PNR (Passenger Name Record).

The alert is sent when the user has a booking to, or from, the area where an alert has been published.

Traveling users will recieve the alert:

  • For departure locations (i.e. outbound airports)
    • 24 hours before, and 4 hours after, scheduled take-off.
    • If the published incident radius is within 5 km of the booking location (airport/hotel/rental car) or if the region of the booking location matches a region of the alert.

  • For arrival locations (i.e. inbound airports, hotels, etcetera.)
    • 72 hours before scheduled take-off.
    • If the published incident radius is within 50 km of the booking location (airport/hotel/rental car) or if the region of the booking location matches a region of the alert.