The first analytics category is Alerts and displays data about the alerts affecting your people and/or facilities. The alerts category contains two tabs: User Alerts Overview and Facility Alerts Overview. Read more about user analytics below.
User Alerts Overview
The User Alerts Overview provides you with data to help you understand your organization’s threat exposure better by looking at data on when, where, and for what type of categories any user within the selected account or group have received alerts.
Note: only alerts relevant to your organization are displayed here, including those where you have had any user located within the alert’s impact radius.
User Filtering Options
The filtering menus of the User Alerts Overview tab lets you customize the display of data based on the following parameters:
Severity
You can filter the display of alerts based on the severity degree of the alert. Severity reflects the estimated risk related to the event that the alert presents. Click here to read more about the underlying risk assessment methodology that the severity level is based upon. You can filter out so that you show low, medium or high-risk alerts.
Continent
The alerts are given a location that reflects where the incident took place. With the continent filtering menu, you can customize the display of alerts so that it only shows alert within Europe, Asia, North America, South America, Africa or Oceania.
User Type
With this filter, you filter out alert data for all users with a specific location method/ positioning method. A positioning method is the way the user’s location has been identified, and it can be any of the following:
- Users with app (positioning via Safeture’s mobile application).
- Users with static facility location (Static locations of your buildings where facility contacts are positioned through the facility address).
- Users with travel booking (will use the airport location of the destination of the trip will be used to position users).
Time Scale
The time scale filtering menu lets you control the display of alert data in the “User Alert Timeline” chart. You choose to show alert data based on the following parameters: daily, weekly, monthly, quarterly, or yearly.
Start Date
Here you can select the starting point of the time interval you are interested in displaying alert information.
End Date
Select the endpoint of the time interval you are interested in displaying alert information from.
User Alerts Overview – KPIs
At the top part of most data views, you find different KPIs. For the User Alerts Overview, you will see the following statistics:
Total Alerts
This KPI shows you the total number of alerts that has been sent to any of the users connected to the selected account. This means that if the same alert is sent to five users, the number five will show here.
The logic behind which end-user receives what alerts is influenced by their location as well as their privacy settings.
Unique Alerts
Unique Alerts give you insights about the unique number of alerts sent to any of the selected users. So, if the same alert is sent to five users, the number will only show one here.
Users
The Users KPI reflects the number of users that have received at least one unique alert.
Countries
The number of countries with users that have received a unique alert.
Categories
Categories give you data on the number of unique alert categories that the published alerts were assigned.
User Alerts Overview – Charts
User Alerts per Country
This chart displays the total number of alerts where you had any potentially affected users for a specific country. By hovering over the bar in the chart for a particular country, you can see the number of total alerts, unique alerts, and unique users who have received an alert in that country. This data aims to provide an overview of which countries your organization has been exposed to the most threat, seen to alerts.
Note: this chart follows a logarithmic scale.
User Alerts by Category
This chart displays the total number of alerts with any potentially affected users published for different alert categories. When hovering over an alert category, you will see the total number of total alerts, unique alerts, and unique users for that category.
With this information, you can see which type of threats that your organization has been the most exposed to, and take preventive measures based on those insights.
Note: this chart follows a logarithmic scale.
User Alerts Timeline
This diagram displays your organization’s alert data on a monthly timeline to visually display the changes in alert exposure for your organization over time. This information lets you detect any potential seasonal trends for alert publication.
Hover over a bar to see the data for total User Alerts, unique alerts and unique users.
- Related Product Details: Analytics about Alerts (facilities)
- Explore the Analytics Overview
- More about Analytics – Assistance
- More about Analytics – Travels
- More about Analytics – Platform Usage
