The Security Overview section gives you a visual representation of the static and dynamic locations of all your organization’s assets (end-users and facilities). To detect any threats to your assets, you can plot the alerts on the map as well and see which assets might be at risk. Finally, select recipients from the Security Overview and communicate with them to ensure their safety.
You can choose between several map views — including the Risk Map, Default Map, and Satellite Map — onto which you can add information layers to customize your view and focus on relevant threats to your organization.
When selecting the Risk Map, all countries are given a color based on their overall risk level. You can click on a specific country to get more in-depth risk information. The map is based on a country risk assessment methodology, which comprises different risk categories and risk levels.
You also have the option to edit the overall risk level of a country to align it with any requirements you might have. Click here to see how to edit a country’s overall risk level to comply with any risk methodology or requirements you might have.
The default map option presents a plain, standard map view without any country risk illustrated visually on the map. Instead, it lets you focus on the location of your assets, alerts, or other relevant information plotted on the map. See an image of it below:
The satellite map option presents a satellite map view without any country risk illustrated visually on the map. Instead, it lets you focus on the location of your assets, alerts, or other relevant information plotted on the map. See an image of it below:
After selecting what type of map you wish to use, you can plot different things on the map, i.e., layers of information. We present these more in detail below:
One of the information layers you can use and plot on the map in the Security Overview is alerts, which are notifications about incidents.
All alerts are also assigned a risk level and impact radius. The impact radius is represented by a circle around the alert on the map, which is dynamic and varies depending on whether it is seen as a local or country-wide incident. Read more details about the logic for publishing alerts here.
If any end-user or facility is located within the radius of the incident, the Safeture Platform will identify the threat and notify Administrators immediately. The end-user will get an alert to their Safeture app with information about the incident and advice on how to act. For medium- and high-risk alerts, end-users are also requested to confirm that they are OK inside the Safeture Mobile Application.
If you tick the end-users box, the system will plot all users on the map. The icons representing your users are given different colors based on their position accuracy, which reflects the privacy settings made in the Safeture Mobile Application (exact location, city level, or region/state). Locations are divided into states, regions, provinces, counties, or similar.
- Position older than 24 hours
A striped icon signals that there is no up-to-date location report for that user. The threshold for when a location report should be marked as old can be configured in the Settings section of the web portal, but it is 24 hours as default.
When an end-user has activated the emergency button, the icon will turn red and flash as a configurable audio alert is activated.
- Missed Scheduled Check-in
In any case of a missed check-in request, the user’s icon will turn yellow.
- Airport/Hotel Position
In addition to phone locations provided through the Safeture Mobile Application, the Safeture Platform can also position employees through travel booking data. This is done by integrating with your Travel Management Company (TMC) to stream the travel data to the platform.
Any static location, such as your offices, factories, warehouses, stores, etcetera, can be added as a facility and plotted on the map to identify any potential threat to the people working there. Read more about the Facilities Module here.
Travel Warnings is another information layer that presents you with all geographical areas where you currently are advised not to travel by ministries of foreign affairs.
You can customize the information on Risk Map through filtering and clustering.
Filtering of end users
In the end users section of the filtering menu, you can filter your people based on the following:
- Customer – choose the desired account.
- Subscription – subscription number
- Location – countries
- Groups – groups of users
- Status – active or inactive
- Home – home or traveling users
You can also manually add people by searching for a name, phone number, or country.
Filtering of alerts
In the section for alerts, you can customize the display of alerts based on the following:
- Location – specific countries
- Scope – a set time interval
- Severity – low, medium, or high-risk alerts.
- Publisher – the alert publisher; either Safeture or another content supplier providing third-party risk intelligence.
Filtering of risk categories
If you have the risk map activated, you can filter on risk categories. This means that you can get a visual representation of the country’s different risk levels for a specific subcategory. If you choose not to filter on this, the overall risk level for a country will be shown as default.
Read more about the definitions for each risk category.
Get a better overview by clustering the elements displayed on the Risk Map.
When zooming out on the map in the Web Portal with the cluster option enabled, alerts, end-users, and facilities will be displayed in clusters.
The cluster of alerts is given the color of the highest risk level out of the clustered alerts and will display a blue polygon presenting the outer bounding border of all alerts when hovering the icon.
Note: All filters and options are stored in the browser’s local storage, which means they will remain as they were between sessions and when navigating back and forth on the Web Portal.
With the Quick Selector, you can easily draw a shape on the map and message all users located within that area. The selected area can be part of a country, city, or even multiple countries at once.
Click here to see a guide on how to use this tool.
Scheduled Check-ins enable a systematic and automated way of making sure your people are OK. As an Administrator, you can set specific dates and times when you want individuals or groups to check in through the Safeture app. A check-in means that they click the check-in button and report their location manually. Schedules can be set on a weekly basis for both individuals and groups of users.
A missed check-in request will trigger notifications to selected Administrators, and a new widget to appear on the Dashboard. The check-in time is automatically set to each end-user’s current time zone.
Click here to see how to set up a scheduled check-in.
Note: This functionality is an add-on to the standard Safeture Platform, and additional permissions are set up by the Safeture Customer Development team.